This Privacy Policy explains how okgames collects, uses, stores, and protects the personal information of players in the Philippines. We are committed to keeping your data safe and being transparent about how it is handled. By registering an account or using our platform, you agree to the practices described here. If you have questions, visit our FAQ page or reach out to our support team.
Last updated: June 2025. This policy applies to all users accessing okgames from the Philippines.
When you register and use the okgames platform, we collect certain personal information that is necessary to provide our services. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect payment-related information such as your preferred local payment method and transaction history, which is required to process deposits and withdrawals in Philippine pesos. During identity verification, we may request a copy of a government-issued ID to comply with applicable regulations. We automatically collect technical data such as your IP address, device type, browser version, and session activity to maintain platform security and improve your experience. We do not collect sensitive personal information beyond what is strictly necessary for account management, regulatory compliance, and fraud prevention.
Your personal data is used primarily to operate and maintain your okgames account and to process your gaming and betting activity on the platform. We use your contact details to send you important account notifications, security alerts, and updates about changes to our services or policies. Payment information is used solely to facilitate deposits and withdrawals in PHP and to comply with anti-money laundering requirements under Philippine law. We may use aggregated, anonymised data to analyse platform performance and improve the overall player experience. If you have opted in to marketing communications, we may send you relevant promotional information about new features or offers — you can opt out at any time through your account settings. We do not use your personal data to make fully automated decisions that significantly affect your rights without human oversight.
okgames does not sell your personal data to third parties for marketing or commercial purposes. We share your information only with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and licensed game content studios — all of whom are bound by strict data protection obligations. We may disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines when required by law or when necessary to protect the rights and safety of our players and the platform. In the event of a business transfer or merger, your data may be transferred to the new entity, and you will be notified in advance. All third-party partners we work with are required to handle your data in a manner consistent with this Privacy Policy and applicable Philippine data protection law.
We retain your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations in the Philippines. When your data is no longer needed, it is securely deleted or anonymised. okgames implements industry-standard technical and organisational security measures to protect your information against unauthorised access, loss, alteration, or disclosure. These measures include encrypted data transmission, secure server infrastructure,and access controls that restrict who can view your data within our organisation. We conduct regular security reviews and promptly address any vulnerabilities identified. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your login credentials confidential at all times.
okgames uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse how players interact with the platform. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand which features are most useful so we can continue improving the experience for Filipino players. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use third-party advertising cookies or share browsing data with ad networks. Our cookie practices are reviewed regularly to ensure they remain proportionate and compliant with applicable Philippine privacy regulations.
As a player based in the Philippines, you have rights under the Data Privacy Act of 2012 with respect to your personal information held by okgames. You have the right to access a copy of the personal data we hold about you, to request corrections if any information is inaccurate or incomplete, and to request deletion of your data subject to our legal retention obligations. You may also object to certain types of processing or request that we restrict how we use your data in specific circumstances. To exercise any of these rights, please contact our support team at [email protected] with your account details and a clear description of your request. We will respond within the timeframe required by applicable law and will not charge a fee for reasonable requests. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
okgames is strictly an adults-only platform and is not intended for use by anyone under the age of 21. We do not knowingly collect personal information from minors. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete the associated information. Parents and guardians who believe a minor may have accessed our platform are encouraged to contact us at [email protected] so we can take prompt action. We support responsible gaming and age verification as core commitments to player safety in the Philippines.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable Philippine law. When we make material changes, we will notify registered players through the platform or by email before the changes take effect. The date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically so you are always informed about how your data is being handled. Continued use of the okgames platform after any update constitutes your acceptance of the revised policy.
A quick summary of what you can request and how we protect your information.
You can request a copy of all personal data we hold about your okgames account at any time. We will provide this within the legally required timeframe at no charge for reasonable requests.
If any of your personal details are inaccurate or out of date, you have the right to request a correction. Simply contact our support team and we will update your records promptly.
You may request deletion of your personal data when it is no longer necessary for the purposes it was collected, subject to our legal and regulatory retention obligations under Philippine law.
You can object to certain types of data processing, including direct marketing communications. We will honour your objection unless we have compelling legitimate grounds that override your interests.
In certain circumstances you may ask us to restrict how we process your data — for example, while a correction request is being reviewed. We will pause the relevant processing until the matter is resolved.
If you believe your data rights have not been respected, you have the right to file a complaint with the National Privacy Commission of the Philippines. We always aim to resolve concerns directly first.